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Home > Announcements > Email Issue - December 13, 2023
Email Issue - December 13, 2023
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On December 13, 2023 around 12pm EST, Newsgroup Ninja experienced an error with our email platform that resulted in a portion of customers receiving several emails they did not request. This includes things such as forgotten password or payment past due messages, even if you had recently updated your account. These emails were sent in error and require no action.


We are sorry for the confusion this has caused. There will be no disruption to your service and your account is secure.


If you have any questions or would like to verify your account status you can contact our 24/7 support team using

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